RingCentral Silent Install (How-To Guide)


RingCentral for Desktop is a comprehensive communications solution with voice, fax, text, conferencing, and web meetings. This article will serve as an informative guide and give you a clear understanding of how to perform a silent installation of RingCentral from the command line using both the EXE & MSI installers.

How to Install RingCentral Silently

RingCentral App Silent Install (EXE)

  1. Navigate to https://app.ringcentral.com/download/RingCentral.exe
  2. Download the EXE to a folder created at (C:\Downloads)
  3. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  4. Navigate to the C:\Downloads folder
  5. Enter the following commands: 
RingCentral.exe /S /D="C:\Program Files\RingCentral"
TASKKILL /F /IM RingCentral.exe

After a few moments you should see the RingCentral App Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:RingCentral App
Vendor:RingCentral, Inc.
Architecture:x86_x64
Installer Type:EXE
Silent Install Switch (Step 1)RingCentral.exe /S /D="C:\Program Files\RingCentral"
Silent Install Switch (Step 2)TASKKILL /F /IM RingCentral.exe
Silent Uninstall Switch (ProgramFiles)"%ProgramFiles%\RingCentral\Uninstall RingCentral.exe" /S
Silent Uninstall Switch (UserProfile)"%LocalAppData%\Programs\RingCentral\Uninstall RingCentral.exe" /S
Download Link:https://app.ringcentral.com/download/RingCentral.exe

RingCentral App Silent Install (MSI)

  1. Navigate to https://app.ringcentral.com/download/RingCentral-x64.msi
  2. Download the MSI to a folder created at (C:\Downloads)
  3. Download & Install InstEd or your favorite MSI Editor
  4. Right-Click on the RingCentral-x64.msi and select InstEd It!
  5. Select Transform-> New Transform
  6. Name the file RingCentral-x64.mst and Save it to C:\Downloads
  7. Under the CustomAction Table, Right-Click the runAfterFinish Action & select Delete Row
  8. Under the InstallExecuteSequence Table, Right-Click the runAfterFinish Action & select Delete Row
  9. Go to File-> Save-> Click OK
  10. Close InstEd
  11. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  12. Navigate to the C:\Downloads folder
  13. Enter the following command: MsiExec.exe /i RingCentral-x64.msi TRANSFORMS=RingCentral-x64.mst /qn
  14. Press Enter

After a few moments you should see the RingCentral App Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:RingCentral App
Vendor:RingCentral, Inc.
Architecture:x64
Installer Type:MSI
Silent Install Switch:MsiExec.exe /i RingCentral-x64.msi TRANSFORMS=RingCentral-x64.mst /qn
Silent Uninstall Switch:MsiExec.exe /x RingCentral-x64.msi
Repair Command:MsiExec.exe /fa RingCentral-x64.msi /qn
Download Link:https://app.ringcentral.com/download/RingCentral-x64.msi

RingCentral Classic 32-bit Silent Install (EXE)

  1. Navigate to: https://support.ringcentral.com/download.html
  2. Download the 32-bit Classic EXE to a folder created at (C:\Downloads)
  3. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  4. Navigate to the C:\Downloads folder
  5. Enter the following command: "RingCentral Classic-x.y.z-ia32.exe" -s
  6. Press Enter

After a few moments you should see the RingCentral Classic Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:RingCentral Classic (32-bit)
Vendor:RingCentral, Inc.
Architecture:x86
Installer Type:EXE
Silent Install Switch:"RingCentral Classic-x.y.z-ia32.exe" -s
Silent Uninstall Switch:"%LocalAppData%\Glip\Update.exe" --uninstall -s
Download Link:https://support.ringcentral.com/download.html

RingCentral Classic 64-bit Silent Install (EXE)

  1. Navigate to: https://support.ringcentral.com/download.html
  2. Download the 64-bit Classic EXE to a folder created at (C:\Downloads)
  3. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  4. Navigate to the C:\Downloads folder
  5. Enter the following command: "RingCentral Classic-x.y.z-x64.exe" -s
  6. Press Enter

After a few moments you should see the RingCentral Classic Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:RingCentral Classic (64-bit)
Vendor:RingCentral, Inc.
Architecture:x64
Installer Type:EXE
Silent Install Switch:"RingCentral Classic-x.y.z-x64.exe" -s
Silent Uninstall Switch:"%LocalAppData%\Glip\Update.exe" --uninstall -s
Download Link:https://support.ringcentral.com/download.html

RingCentral Meetings Silent Install (EXE)

  1. Navigate to: https://downloads.ringcentral.com/RCM/RC/meetings/win/RCMeetingsClientSetup.exe
  2. Download the EXE to a folder created at (C:\Downloads)
  3. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  4. Navigate to the C:\Downloads folder
  5. Enter the following commands:
RCMeetingsClientSetup.exe /silent
TASKKILL /F /IM RingCentralMeetings.exe

After a few moments you should see the RingCentral Meetings Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:RingCentral Meetings
Vendor:RingCentral, Inc.
Architecture:x86
Installer Type:EXE
Silent Install Switch (Step 1)RCMeetingsClientSetup.exe /silent
Silent Install Switch (Step 2)TASKKILL /F /IM RingCentralMeetings.exe
Silent Uninstall Switch:"%AppData%\RingCentralMeetings\uninstall\Installer.exe" /uninstall
Download Link:https://downloads.ringcentral.com/RCM/RC/meetings/win/RCMeetingsClientSetup.exe

RingCentral Meetings Silent Install (MSI)

  1. Navigate to: https://downloads.ringcentral.com/RCM/RC/meetings/win/RCMeetingsClientSetup.msi
  2. Download the MSI to a folder created at (C:\Downloads)
  3. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  4. Navigate to the C:\Downloads folder
  5. Enter the following command: MsiExec.exe /i RCMeetingsClientSetup.msi ALLUSERS=1 /qn
  6. Press Enter

After a few moments you should see the RingCentral Meetings Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:RingCentral Meetings
Vendor:RingCentral, Inc.
Architecture:x86
Installer Type:MSI
Silent Install Switch:MsiExec.exe /i RCMeetingsClientSetup.msi ALLUSERS=1 /qn
Silent Uninstall Switch:MsiExec.exe /x RCMeetingsClientSetup.msi /qn
Repair Command:MsiExec.exe /fa RCMeetingsClientSetup.msi /qn
Download Link:https://downloads.ringcentral.com/RCM/RC/meetings/win/RCMeetingsClientSetup.msi

RingCentral Meetings Outlook Plugin Silent Install (MSI)

  1. Navigate to: https://downloads.ringcentral.com/RCM/RC/meetings/OutlookPlugin/RCMeetingsOutlookPluginSetup.msi
  2. Download the MSI to a folder created at (C:\Downloads)
  3. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  4. Navigate to the C:\Downloads folder
  5. Enter the following command: MsiExec.exe /i RCMeetingsOutlookPluginSetup.msi ALLUSERS=1 /qn
  6. Press Enter

After a few moments you will find entries in the Installation Directory and Programs and Features in the Control Panel.

Software Title:RingCentral Meetings Outlook Plugin
Vendor:RingCentral, Inc.
Architecture:x86
Installer Type:MSI
Silent Install Switch:MsiExec.exe /i RCMeetingsOutlookPluginSetup.msi ALLUSERS=1 /qn
Silent Uninstall Switch:MsiExec.exe /x RCMeetingsOutlookPluginSetup.msi /qn
Repair Command:MsiExec.exe /fa RCMeetingsOutlookPluginSetup.msi /qn
Download Link:https://downloads.ringcentral.com/RCM/RC/meetings/OutlookPlugin/RCMeetingsOutlookPluginSetup.msi

RingCentral Phone for Desktop Silent Install (MSI)

  1. Navigate to: https://downloads.ringcentral.com/sp/RingCentralForWindows
  2. Download the MSI to a folder created at (C:\Downloads)
  3. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  4. Navigate to the C:\Downloads folder
  5. Enter the following command: MsiExec.exe /i RingCentral-Phone-x.y.z.msi ALLUSERS=1 /qn
  6. Press Enter

After a few moments you should see the RingCentral Phone Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:RingCentral Phone for Desktop
Vendor:RingCentral, Inc.
Architecture:x86
Installer Type:MSI
Silent Install Switch:MsiExec.exe /i RingCentral-Phone-x.y.z.msi ALLUSERS=1 /qn
Silent Uninstall Switch:MsiExec.exe /x RingCentral-Phone-x.y.z.msi /qn
Repair Command:MsiExec.exe /fa RingCentral-Phone-x.y.z.msi /qn
Download Link:https://downloads.ringcentral.com/sp/RingCentralForWindows

The information above provides a quick overview of the software title, vendor, silent install, and silent uninstall switches. The download links provided take you directly to the vendors website. Continue reading if you are interested in additional details and configurations.


Additional Configurations

Create an Installation Log File

The RingCentral MSI installers offer the option to generate a log file during installation to assist with troubleshooting should any problems arise. You can use the following command to create a verbose log file with details about the installation.

RingCentral App Silent Install (MSI) with Logging

MsiExec.exe /i RingCentral-x64.msi TRANSFORMS=RingCentral-x64.mst /qn /L*v "%WINDIR%\Temp\RingCentral-Install.log"

RingCentral Meetings Silent Install (MSI) with Logging

MsiExec.exe /i RCMeetingsClientSetup.msi ALLUSERS=1 /qn /L*v "%WINDIR%\Temp\RCMeetings-Install.log"

RingCentral Meetings Outlook Plugin Silent Install (MSI) with Logging

MsiExec.exe /i RCMeetingsOutlookPluginSetup.msi ALLUSERS=1 /qn /L*v "%WINDIR%\Temp\RCMeetingsPlugin.log"

RingCentral Phone for Desktop Silent Install (MSI) with Logging

MsiExec.exe /i RingCentral-Phone-x.y.z.msi ALLUSERS=1 /qn /L*v "%WINDIR%\Temp\RCPhone-Install.log"

How to Uninstall RingCentral Silently

  1. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  2. Enter one of the following commands:

RingCentral App Silent Uninstall (EXE)

"%ProgramFiles%\RingCentral\Uninstall RingCentral.exe" /S
"%LocalAppData%\Programs\RingCentral\Uninstall RingCentral.exe" /S

RingCentral App Silent Uninstall (MSI)

MsiExec.exe /x RingCentral-x64.msi

RingCentral Classic Silent Uninstall (EXE)

"%LocalAppData%\Glip\Update.exe" --uninstall -s

RingCentral Meetings Silent Uninstall (EXE)

"%AppData%\RingCentralMeetings\uninstall\Installer.exe" /uninstall

RingCentral Meetings Silent Uninstall (MSI)

MsiExec.exe /x RCMeetingsClientSetup.msi /qn

RingCentral Meetings Outlook Plugin Silent Uninstall (MSI)

MsiExec.exe /x RCMeetingsOutlookPluginSetup.msi /qn

RingCentral Phone for Desktop Silent Uninstall (MSI)

MsiExec.exe /x RingCentral-Phone-x.y.z.msi /qn

Always make sure to test everything in a development environment prior to implementing anything into production. The information in this article is provided “As Is” without warranty of any kind.

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