RingCentral Classic Install and Uninstall (PowerShell)


This article will serve as an informative guide and give you a clear understanding of how to perform silent or interactive installs and uninstalls of RingCentral Classic using the Powershell App Deployment Toolkit. The PowerShell App Deployment Toolkit can be used to replace your WiseScript, VBScript and Batch wrapper scripts with one versatile, re-usable and extensible tool. This tool is an absolute must for Microsoft Endpoint Manager Configuration Manager (MEMCM) / (SCCM) Administrators or anyone who is responsible for packaging and deploying software.

How to Install RingCentral Classic Using the PowerShell App Deployment Toolkit

  1. Download the Powershell App Deployment Toolkit 3.8.4:
  2. Download the zip file to a folder created at (C:\Downloads)
  3. Open Windows PowerShell by Right-Clicking on Windows PowerShell and selecting Run as Administrator
  4. Enter the following command to remove the Zone.Identifier:
    • Unblock-File -Path C:\Downloads\PSAppDeployToolkit_v3.8.4.zip
  5. Enter the following command to extract the contents of the zip file:
    • Expand-Archive -Path C:\Downloads\PSAppDeployToolkit_v3.8.4.zip -DestinationPath C:\Downloads\PADT
  6. Enter the following commands to copy the AppDeployToolkit & Files folders to “C:\Downloads\RingCentralClassic”:
    • Copy-Item -Path "C:\Downloads\PADT\Toolkit\AppDeployToolkit" -Destination "C:\Downloads\RingCentralClassic\AppDeployToolkit" -Recurse
    • Copy-Item -Path "C:\Downloads\PADT\Toolkit\Files" -Destination "C:\Downloads\RingCentralClassic\Files"

You should now see the AppDeploymentToolkit folder with files & the empty Files folder at “C:\Downloads\RingCentralClassic”

Next we’ll want to download the EXE installer for RingCentral Classic.

  1. Navigate to: https://www.ringcentral.com/apps/rc-classic
  2. Download the “RingCentral Classic-x.y.z.exe” to “C:\Downloads\RingCentralClassic\Files\”
  3. Copy the PowerShell script below to “C:\Downloads\RingCentralClassic” & name it Deploy-RingCentralClassic.ps1
<#
.SYNOPSIS
	This script performs the installation or uninstallation of RingCentral Classic.
	# LICENSE #
	PowerShell App Deployment Toolkit - Provides a set of functions to perform common application deployment tasks on Windows.
	Copyright (C) 2017 - Sean Lillis, Dan Cunningham, Muhammad Mashwani, Aman Motazedian.
	This program is free software: you can redistribute it and/or modify it under the terms of the GNU Lesser General Public License as published by the Free Software Foundation, either version 3 of the License, or any later version. This program is distributed in the hope that it will be useful, but WITHOUT ANY WARRANTY; without even the implied warranty of MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the GNU General Public License for more details.
	You should have received a copy of the GNU Lesser General Public License along with this program. If not, see <http://www.gnu.org/licenses/>.
.DESCRIPTION
	The script is provided as a template to perform an install or uninstall of an application(s).
	The script either performs an "Install" deployment type or an "Uninstall" deployment type.
	The install deployment type is broken down into 3 main sections/phases: Pre-Install, Install, and Post-Install.
	The script dot-sources the AppDeployToolkitMain.ps1 script which contains the logic and functions required to install or uninstall an application.
.PARAMETER DeploymentType
	The type of deployment to perform. Default is: Install.
.PARAMETER DeployMode
	Specifies whether the installation should be run in Interactive, Silent, or NonInteractive mode. Default is: Interactive. Options: Interactive = Shows dialogs, Silent = No dialogs, NonInteractive = Very silent, i.e. no blocking apps. NonInteractive mode is automatically set if it is detected that the process is not user interactive.
.PARAMETER AllowRebootPassThru
	Allows the 3010 return code (requires restart) to be passed back to the parent process (e.g. SCCM) if detected from an installation. If 3010 is passed back to SCCM, a reboot prompt will be triggered.
.PARAMETER TerminalServerMode
	Changes to "user install mode" and back to "user execute mode" for installing/uninstalling applications for Remote Destkop Session Hosts/Citrix servers.
.PARAMETER DisableLogging
	Disables logging to file for the script. Default is: $false.
.EXAMPLE
    PowerShell.exe .\Deploy-RingCentralClassic.ps1 -DeploymentType "Install" -DeployMode "NonInteractive"
.EXAMPLE
    PowerShell.exe .\Deploy-RingCentralClassic.ps1 -DeploymentType "Install" -DeployMode "Silent"
.EXAMPLE
    PowerShell.exe .\Deploy-RingCentralClassic.ps1 -DeploymentType "Install" -DeployMode "Interactive"
.EXAMPLE
    PowerShell.exe .\Deploy-RingCentralClassic.ps1 -DeploymentType "Uninstall" -DeployMode "NonInteractive"
.EXAMPLE
    PowerShell.exe .\Deploy-RingCentralClassic.ps1 -DeploymentType "Uninstall" -DeployMode "Silent"
.EXAMPLE
    PowerShell.exe .\Deploy-RingCentralClassic.ps1 -DeploymentType "Uninstall" -DeployMode "Interactive"
.NOTES
	Toolkit Exit Code Ranges:
	60000 - 68999: Reserved for built-in exit codes in Deploy-Application.ps1, Deploy-Application.exe, and AppDeployToolkitMain.ps1
	69000 - 69999: Recommended for user customized exit codes in Deploy-Application.ps1
	70000 - 79999: Recommended for user customized exit codes in AppDeployToolkitExtensions.ps1
.LINK
	http://psappdeploytoolkit.com
#>
[CmdletBinding()]
Param (
	[Parameter(Mandatory=$false)]
	[ValidateSet('Install','Uninstall','Repair')]
	[string]$DeploymentType = 'Install',
	[Parameter(Mandatory=$false)]
	[ValidateSet('Interactive','Silent','NonInteractive')]
	[string]$DeployMode = 'Interactive',
	[Parameter(Mandatory=$false)]
	[switch]$AllowRebootPassThru = $false,
	[Parameter(Mandatory=$false)]
	[switch]$TerminalServerMode = $false,
	[Parameter(Mandatory=$false)]
	[switch]$DisableLogging = $false
)

Try {
	## Set the script execution policy for this process
	Try { Set-ExecutionPolicy -ExecutionPolicy 'ByPass' -Scope 'Process' -Force -ErrorAction 'Stop' } Catch {}

	##*===============================================
	##* VARIABLE DECLARATION
	##*===============================================
	## Variables: Application
	[string]$appVendor = ''
	[string]$appName = 'RingCentral Classic'
	[string]$appVersion = ''
	[string]$appArch = ''
	[string]$appLang = ''
	[string]$appRevision = ''
	[string]$appScriptVersion = '1.0.0'
	[string]$appScriptDate = 'XX/XX/20XX'
	[string]$appScriptAuthor = 'Jason Bergner'
	##*===============================================
	## Variables: Install Titles (Only set here to override defaults set by the toolkit)
	[string]$installName = ''
	[string]$installTitle = 'RingCentral Classic'

	##* Do not modify section below
	#region DoNotModify

	## Variables: Exit Code
	[int32]$mainExitCode = 0

	## Variables: Script
	[string]$deployAppScriptFriendlyName = 'Deploy Application'
	[version]$deployAppScriptVersion = [version]'3.8.4'
	[string]$deployAppScriptDate = '26/01/2021'
	[hashtable]$deployAppScriptParameters = $psBoundParameters

	## Variables: Environment
	If (Test-Path -LiteralPath 'variable:HostInvocation') { $InvocationInfo = $HostInvocation } Else { $InvocationInfo = $MyInvocation }
	[string]$scriptDirectory = Split-Path -Path $InvocationInfo.MyCommand.Definition -Parent

	## Dot source the required App Deploy Toolkit Functions
	Try {
		[string]$moduleAppDeployToolkitMain = "$scriptDirectory\AppDeployToolkit\AppDeployToolkitMain.ps1"
		If (-not (Test-Path -LiteralPath $moduleAppDeployToolkitMain -PathType 'Leaf')) { Throw "Module does not exist at the specified location [$moduleAppDeployToolkitMain]." }
		If ($DisableLogging) { . $moduleAppDeployToolkitMain -DisableLogging } Else { . $moduleAppDeployToolkitMain }
	}
	Catch {
		If ($mainExitCode -eq 0){ [int32]$mainExitCode = 60008 }
		Write-Error -Message "Module [$moduleAppDeployToolkitMain] failed to load: `n$($_.Exception.Message)`n `n$($_.InvocationInfo.PositionMessage)" -ErrorAction 'Continue'
		## Exit the script, returning the exit code to SCCM
		If (Test-Path -LiteralPath 'variable:HostInvocation') { $script:ExitCode = $mainExitCode; Exit } Else { Exit $mainExitCode }
	}

	#endregion
	##* Do not modify section above
	##*===============================================
	##* END VARIABLE DECLARATION
	##*===============================================

	If ($deploymentType -ine 'Uninstall' -and $deploymentType -ine 'Repair') {
		##*===============================================
		##* PRE-INSTALLATION
		##*===============================================
		[string]$installPhase = 'Pre-Installation'

		## Show Welcome Message, Close RingCentral Classic With a 60 Second Countdown Before Automatically Closing
		Show-InstallationWelcome -CloseApps 'RingCentral Classic' -CloseAppsCountdown 60

		## Show Progress Message (with the default message)
		Show-InstallationProgress

        ## Remove RingCentral Classic (User Profile)
        $Users = Get-ChildItem C:\Users
        foreach ($user in $Users){

        $RCLocal = "$($user.fullname)\AppData\Local\Glip"
        If (Test-Path $RCLocal) {

        $UninstPath = Get-ChildItem -Path "$RCLocal\*" -Include Update.exe -ErrorAction SilentlyContinue
        If($UninstPath.Exists)
        {
        Write-Log -Message "Found $($UninstPath.FullName), now attempting to uninstall $installTitle."
        Execute-ProcessAsUser -Path "$UninstPath" -Parameters "--uninstall -s" -Wait
        Sleep -Seconds 5

        ## Cleanup User Profile Registry
        [scriptblock]$HKCURegistrySettings = {
        Remove-RegistryKey -Key 'HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Glip' -SID $UserProfile.SID
        }
        Invoke-HKCURegistrySettingsForAllUsers -RegistrySettings $HKCURegistrySettings -ErrorAction SilentlyContinue

        ## Cleanup RingCentral Classic (Local User Profile) Directory
        If (Test-Path $RCLocal) {
        Write-Log -Message "Cleanup ($RCLocal) Directory."
        Remove-Item -Path "$RCLocal" -Force -Recurse -ErrorAction SilentlyContinue 
        }
        }
        }
        }
        ## Cleanup RingCentral Classic (Roaming User Profile) Directory
        $Users = Get-ChildItem C:\Users
        foreach ($user in $Users){

        ## Cleanup RingCentral Local Directory
        $RingCentralLocal = "$($user.fullname)\AppData\Local\RingCentral"
        If (Test-Path $RingCentralLocal) {
        Write-Log -Message "Cleanup ($RingCentralLocal) Directory."
        Remove-Item -Path "$RingCentralLocal" -Force -Recurse -ErrorAction SilentlyContinue
        }
        $RCRoaming = "$($user.fullname)\AppData\Roaming\Glip"
        If (Test-Path $RCRoaming) {
        Write-Log -Message "Cleanup ($RCRoaming) Directory."
        Remove-Item -Path "$RCRoaming" -Force -Recurse -ErrorAction SilentlyContinue 
        }
        ## Remove RingCentral Classic Start Menu Shortcut From All Profiles
        $StartMenuSC = "$($user.fullname)\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\RingCentral\RingCentral Classic.lnk"
        If (Test-Path $StartMenuSC) {
        Remove-Item $StartMenuSC -Recurse -Force -ErrorAction SilentlyContinue
        }
        ## Remove RingCentral Classic Desktop Shortcuts From All Profiles
        $DesktopSC = "$($user.fullname)\Desktop\RingCentral Classic.lnk"
        If (Test-Path $DesktopSC) {
        Remove-Item $DesktopSC -Recurse -Force -ErrorAction SilentlyContinue
        }
        }
  
		##*===============================================
		##* INSTALLATION
		##*===============================================
		[string]$installPhase = 'Installation'

        If ($ENV:PROCESSOR_ARCHITECTURE -eq 'x86'){
        Write-Log -Message "Detected 32-bit OS Architecture." -Severity 1 -Source $deployAppScriptFriendlyName

        ## Install RingCentral Classic (32-bit)
        $ExePath32 = Get-ChildItem -Path "$dirFiles" -Exclude "RingCentral*Classic*32.exe" -File -Recurse -ErrorAction SilentlyContinue
        If($ExePath32.Exists)
        {
        Write-Log -Message "Found $($ExePath32.FullName), now attempting to install $installTitle (32-bit)."
        Show-InstallationProgress "Installing RingCentral Classic (32-bit). This may take some time. Please wait..."
        Execute-ProcessAsUser -Path "$ExePath32" -Parameters "-s" -Wait
        
        $ProcName = Get-Process -Name 'RingCentral*Classic*32' -ErrorAction SilentlyContinue
        If($ProcName)
        {
        Write-Log -Message "Waiting for $($ProcName.ProcessName) to finish running."
        Get-Process -Name ($ProcName.ProcessName) -ErrorAction SilentlyContinue | Wait-Process
        }
        }

        }
        Else
        {
        Write-Log -Message "Detected 64-bit OS Architecture" -Severity 1 -Source $deployAppScriptFriendlyName

        ## Install RingCentral Classic (64-bit)
        $ExePath64 = Get-ChildItem -Path "$dirFiles" -Include "RingCentral*Classic*x64.exe" -File -Recurse -ErrorAction SilentlyContinue
        If($ExePath64.Exists)
        {
        Write-Log -Message "Found $($ExePath64.FullName), now attempting to install $installTitle (64-bit)."
        Show-InstallationProgress "Installing RingCentral Classic (64-bit). This may take some time. Please wait..."
        Execute-ProcessAsUser -Path "$ExePath64" -Parameters "-s" -Wait
        
        $ProcName = Get-Process -Name 'RingCentral*Classic*x64' -ErrorAction SilentlyContinue
        If($ProcName)
        {
        Write-Log -Message "Waiting for $($ProcName.ProcessName) to finish running."
        Get-Process -Name ($ProcName.ProcessName) -ErrorAction SilentlyContinue | Wait-Process
        }
        }
        }

		##*===============================================
		##* POST-INSTALLATION
		##*===============================================
		[string]$installPhase = 'Post-Installation'

	}
	ElseIf ($deploymentType -ieq 'Uninstall')
	{
		##*===============================================
		##* PRE-UNINSTALLATION
		##*===============================================
		[string]$installPhase = 'Pre-Uninstallation'

		## Show Welcome Message, Close RingCentral Classic With a 60 Second Countdown Before Automatically Closing
		Show-InstallationWelcome -CloseApps 'RingCentral Classic' -CloseAppsCountdown 60

        ## Show Progress Message (With a Message to Indicate the Application is Being Uninstalled)
        Show-InstallationProgress -StatusMessage "Uninstalling the $installTitle Application. Please Wait..."


		##*===============================================
		##* UNINSTALLATION
		##*===============================================
		[string]$installPhase = 'Uninstallation'

        ## Remove RingCentral Classic (User Profile)
        $Users = Get-ChildItem C:\Users
        foreach ($user in $Users){

        $RCLocal = "$($user.fullname)\AppData\Local\Glip"
        If (Test-Path $RCLocal) {

        $UninstPath = Get-ChildItem -Path "$RCLocal\*" -Include Update.exe -ErrorAction SilentlyContinue
        If($UninstPath.Exists)
        {
        Write-Log -Message "Found $($UninstPath.FullName), now attempting to uninstall $installTitle."
        Execute-ProcessAsUser -Path "$UninstPath" -Parameters "--uninstall -s" -Wait
        Sleep -Seconds 5

        ## Cleanup User Profile Registry
        [scriptblock]$HKCURegistrySettings = {
        Remove-RegistryKey -Key 'HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\Glip' -SID $UserProfile.SID
        }
        Invoke-HKCURegistrySettingsForAllUsers -RegistrySettings $HKCURegistrySettings -ErrorAction SilentlyContinue

        ## Cleanup RingCentral Classic (Local User Profile) Directory
        If (Test-Path $RCLocal) {
        Write-Log -Message "Cleanup ($RCLocal) Directory."
        Remove-Item -Path "$RCLocal" -Force -Recurse -ErrorAction SilentlyContinue 
        }
        }
        }
        }
        ## Cleanup RingCentral Classic (Roaming User Profile) Directory
        $Users = Get-ChildItem C:\Users
        foreach ($user in $Users){

        ## Cleanup RingCentral Local Directory
        $RingCentralLocal = "$($user.fullname)\AppData\Local\RingCentral"
        If (Test-Path $RingCentralLocal) {
        Write-Log -Message "Cleanup ($RingCentralLocal) Directory."
        Remove-Item -Path "$RingCentralLocal" -Force -Recurse -ErrorAction SilentlyContinue
        }
        $RCRoaming = "$($user.fullname)\AppData\Roaming\Glip"
        If (Test-Path $RCRoaming) {
        Write-Log -Message "Cleanup ($RCRoaming) Directory."
        Remove-Item -Path "$RCRoaming" -Force -Recurse -ErrorAction SilentlyContinue 
        }
        ## Remove RingCentral Classic Start Menu Shortcut From All Profiles
        $StartMenuSC = "$($user.fullname)\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\RingCentral\RingCentral Classic.lnk"
        If (Test-Path $StartMenuSC) {
        Remove-Item $StartMenuSC -Recurse -Force -ErrorAction SilentlyContinue
        }
        ## Remove RingCentral Classic Desktop Shortcuts From All Profiles
        $DesktopSC = "$($user.fullname)\Desktop\RingCentral Classic.lnk"
        If (Test-Path $DesktopSC) {
        Remove-Item $DesktopSC -Recurse -Force -ErrorAction SilentlyContinue
        }
        }

		##*===============================================
		##* POST-UNINSTALLATION
		##*===============================================
		[string]$installPhase = 'Post-Uninstallation'


	}
	ElseIf ($deploymentType -ieq 'Repair')
	{
		##*===============================================
		##* PRE-REPAIR
		##*===============================================
		[string]$installPhase = 'Pre-Repair'


		##*===============================================
		##* REPAIR
		##*===============================================
		[string]$installPhase = 'Repair'


		##*===============================================
		##* POST-REPAIR
		##*===============================================
		[string]$installPhase = 'Post-Repair'


    }
	##*===============================================
	##* END SCRIPT BODY
	##*===============================================

	## Call the Exit-Script function to perform final cleanup operations
	Exit-Script -ExitCode $mainExitCode
}
Catch {
	[int32]$mainExitCode = 60001
	[string]$mainErrorMessage = "$(Resolve-Error)"
	Write-Log -Message $mainErrorMessage -Severity 3 -Source $deployAppScriptFriendlyName
	Show-DialogBox -Text $mainErrorMessage -Icon 'Stop'
	Exit-Script -ExitCode $mainExitCode
}

Ok, all the hard work is done and now you can install or uninstall RingCentral Classic using one single PowerShell script. Simply change the DeploymentType parameter to install or uninstall. Logging functionality is built-in automatically and you can view the log files under “C:\Windows\Logs\Software”


RingCentral Classic NonInteractive Install (PowerShell)

NonInteractive means Very Silent, i.e. no blocking apps. This is automatically set if it is detected that the process is not running in the user session and it is not possible for anyone to provide input using a mouse or keyboard.

TeamViewer Install and Uninstall (P...
TeamViewer Install and Uninstall (PowerShell)
  • Open Windows PowerShell by Right-Clicking on Windows PowerShell and selecting Run as Administrator
  • Change the directory to “C:\Downloads\RingCentralClassic”
    • PS C:\Downloads\RingCentralClassic>
  • Enter the following command:
Powershell.exe -ExecutionPolicy Bypass .\Deploy-RingCentralClassic.ps1 -DeploymentType "Install" -DeployMode "NonInteractive"

RingCentral Classic Silent Install (PowerShell)

Silent means no dialogs (progress and balloon tip notifications are suppressed).

  • Open Windows PowerShell by Right-Clicking on Windows PowerShell and selecting Run as Administrator
  • Change the directory to “C:\Downloads\RingCentralClassic”
    • PS C:\Downloads\RingCentralClassic>
  • Enter the following command:
Powershell.exe -ExecutionPolicy Bypass .\Deploy-RingCentralClassic.ps1 -DeploymentType "Install" -DeployMode "Silent"

RingCentral Classic Interactive Install (PowerShell)

Interactive means the install will show dialogs including progress and balloon tip notifications.

  • Open Windows PowerShell by Right-Clicking on Windows PowerShell and selecting Run as Administrator
  • Change the directory to “C:\Downloads\RingCentralClassic”
    • PS C:\Downloads\RingCentralClassic>
  • Enter the following command:
Powershell.exe -ExecutionPolicy Bypass .\Deploy-RingCentralClassic.ps1 -DeploymentType "Install" -DeployMode "Interactive"

How to Uninstall RingCentral Classic Using the PowerShell App Deployment Toolkit

RingCentral Classic NonInteractive Uninstall (PowerShell)

NonInteractive means Very Silent, i.e. no blocking apps. This is automatically set if it is detected that the process is not running in the user session and it is not possible for anyone to provide input using a mouse or keyboard.

  • Open Windows PowerShell by Right-Clicking on Windows PowerShell and selecting Run as Administrator
  • Change the directory to “C:\Downloads\RingCentralClassic”
    • PS C:\Downloads\RingCentralClassic>
  • Enter the following command:
Powershell.exe -ExecutionPolicy Bypass .\Deploy-RingCentralClassic.ps1 -DeploymentType "Uninstall" -DeployMode "NonInteractive"

RingCentral Classic Silent Uninstall (PowerShell)

Silent means no dialogs (progress and balloon tip notifications are suppressed).

  • Open Windows PowerShell by Right-Clicking on Windows PowerShell and selecting Run as Administrator
  • Change the directory to “C:\Downloads\RingCentralClassic”
    • PS C:\Downloads\RingCentralClassic>
  • Enter the following command:
Powershell.exe -ExecutionPolicy Bypass .\Deploy-RingCentralClassic.ps1 -DeploymentType "Uninstall" -DeployMode "Silent"

RingCentral Classic Interactive Uninstall (PowerShell)

Interactive means the install will show dialogs including progress and balloon tip notifications.

  • Open Windows PowerShell by Right-Clicking on Windows PowerShell and selecting Run as Administrator
  • Change the directory to “C:\Downloads\RingCentralClassic”
    • PS C:\Downloads\RingCentralClassic>
  • Enter the following command:
Powershell.exe -ExecutionPolicy Bypass .\Deploy-RingCentralClassic.ps1 -DeploymentType "Uninstall" -DeployMode "Interactive"

Always make sure to test everything in a development environment prior to implementing anything into production. The information in this article is provided “As Is” without warranty of any kind.

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