HP Support Assistant Silent Install (How-To Guide)

The HP Support Assistant is recommended for all HP computers to assist with computer maintenance, software upgrades, troubleshooting problems, and many other options. This article will serve as an informative guide and give you a clear understanding of how to perform a silent installation of HP Support Assistant from the command line using the EXE installer.

How to Install HP Support Assistant Silently

HP Support Assistant (Version 9) Silent Install (EXE)

Requires Windows 10 Version 1803 (RS4) or Higher

  1. Navigate to: https://support.hp.com/us-en/help/hp-support-assistant
  2. Select Download HP Support Assistant
  3. Download the spXXXXX.exe to a folder created at (C:\Downloads)
  4. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  5. Navigate to the C:\Downloads folder
  6. Enter the following command to extract the setup files: 
    • spXXXXX.exe /s /e /f "C:\Downloads\HPSA9"
  7. Press Enter
  8. Navigate to the “C:\Downloads\HPSA9” folder
  9. Enter the following command: InstallHPSA.exe /S /v/qn
  10. Press Enter

After a few moments you should see the HP Support Assistant Desktop Shortcut appear. You will also find entries in the Start Menu and the Installation Directory.

Software Title:HP Support Assistant
Vendor:Hewlett-Packard
Version:9.x
Architecture:x86
Installer Type:EXE
Silent Install Switch:InstallHPSA.exe /S /v/qn
Silent Uninstall Switch (32-bit System)"%ProgramFiles%\HP\HP Support Framework\UninstallHPSA.exe" /S /v/qn
Silent Uninstall Switch (64-bit System)"%ProgramFiles(x86)%\HP\HP Support Framework\UninstallHPSA.exe" /S /v/qn
Download Link:https://support.hp.com/us-en/help/hp-support-assistant
PowerShell Script:https://silentinstallhq.com/hp-support-assistant-install-and-uninstall-powershell/
Detection Script:https://silentinstallhq.com/create-a-custom-detection-script-for-hp-support-assistant-powershell/

HP Support Assistant (Version 8) Silent Install (EXE)

Legacy Version for Windows 10 Version 1709 and Older

  1. Navigate to: https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114036.exe
  2. Select Download HP Support Assistant
  3. Download the sp114036.exe to a folder created at (C:\Downloads)
  4. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  5. Navigate to the C:\Downloads folder
  6. Enter the following command to extract the setup files: 
    • sp114036.exe /s /e /f "C:\Downloads\HPSA8"
  7. Press Enter
  8. Navigate to the “C:\Downloads\HPSA8” folder
  9. Enter the following command: InstallHPSA.exe /S /v/qn
  10. Press Enter

After a few moments you should see the HP Support Assistant Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:HP Support Assistant
Vendor:Hewlett-Packard
Version:8.x
Architecture:x86
Installer Type:EXE
Silent Install Switch:InstallHPSA.exe /S /v/qn
Silent Uninstall Switch (32-bit System)"%ProgramFiles%\Hewlett-Packard\HP Support Framework\UninstallHPSA.exe" /S /v/qn
Silent Uninstall Switch (64-bit System)"%ProgramFiles(x86)%\Hewlett-Packard\HP Support Framework\UninstallHPSA.exe" /S /v/qn
Download Link:https://ftp.hp.com/pub/softpaq/sp114001-114500/sp114036.exe
PowerShell Script:https://silentinstallhq.com/hp-support-assistant-install-and-uninstall-powershell/
Detection Script:https://silentinstallhq.com/create-a-custom-detection-script-for-hp-support-assistant-powershell/

The information above provides a quick overview of the software title, vendor, silent install, and silent uninstall switches. The download links provided take you directly to the vendors website.


How to Uninstall HP Support Assistant Silently

Check out the HP Support Assistant Install and Uninstall (PowerShell) post for a scripted solution.

  1. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  2. Enter one of the following commands:

HP Support Assistant (Version 9)

HP Support Assistant (Version 9) Silent Uninstall (EXE) on 32-bit Systems

"%ProgramFiles%\HP\HP Support Framework\UninstallHPSA.exe" /S /v/qn

HP Support Assistant (Version 9) Silent Uninstall (EXE) on 64-bit Systems

"%ProgramFiles(x86)%\HP\HP Support Framework\UninstallHPSA.exe" /S /v/qn

HP Support Assistant (Version 8)

HP Support Assistant (Version 8) Silent Uninstall (EXE) on 32-bit Systems

"%ProgramFiles%\Hewlett-Packard\HP Support Framework\UninstallHPSA.exe" /S /v/qn

HP Support Assistant (Version 8) Silent Uninstall (EXE) on 64-bit Systems

"%ProgramFiles(x86)%\Hewlett-Packard\HP Support Framework\UninstallHPSA.exe" /S /v/qn

Always make sure to test everything in a development environment prior to implementing anything into production. The information in this article is provided “As Is” without warranty of any kind.