Polycom RealPresence Desktop Silent Install (How-To Guide)


Polycom RealPresence Desktop is an easy-to-use video collaboration app that provides HD quality audio, video and content sharing for PC users. Unlike similar proprietary applications, RealPresence Desktop is standards based and extends your organization’s existing video-enabled network, giving end users the same high quality experience from within the office or while on the road. This article will serve as an informative guide and give you a clear understanding of how to perform a silent installation of Polycom RealPresence Desktop from the command line using both the EXE & MSI installers.

How to Install Polycom RealPresence Desktop Silently

Polycom RealPresence Desktop Silent Install (EXE)

  1. Navigate to: https://www.poly.com/us/en/support/products/cloud-services-and-software/video-soft-clients/realpresence-desktop
  2. Select the Software Releases tab
  3. Select the RealPresence Desktop for Windows (Individual Installation) download
  4. Download the RealPresenceDesktop.exe to a folder created at (C:\Downloads)
  5. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  6. Navigate to the C:\Downloads folder
  7. Enter the following command: RealPresenceDesktop.exe /S /v/qn
  8. Press Enter

After a few moments you should see the Polycom RealPresence Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:Polycom RealPresence Desktop
Vendor:Polycom, Inc.
Architecture:x86
Installer Type:EXE
Silent Install Switch:RealPresenceDesktop.exe /S /v/qn
Silent Uninstall Switch:RealPresenceDesktop.exe /S /x /v/qn
Download Link:https://www.poly.com/us/en/support/products/cloud-services-and-software/video-soft-clients/realpresence-desktop
PowerShell Script:https://silentinstallhq.com/polycom-realpresence-desktop-install-and-uninstall-powershell/
Detection Script:https://silentinstallhq.com/create-a-custom-detection-script-for-polycom-realpresence-desktop-powershell/

Polycom RealPresence Desktop Silent Install (MSI)

  1. Navigate to: https://www.poly.com/us/en/support/products/cloud-services-and-software/video-soft-clients/realpresence-desktop
  2. Select the Software Releases tab
  3. Select the RealPresence Desktop for Windows Centralized Distribution (Administrator use only – Admin Space) download
  4. Download the RPDesktopSystemInstall_x_y_z.zip to a folder created at (C:\Downloads)
  5. Extract the RPDesktopSystemInstall.msi from the zip file to C:\Downloads
  6. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  7. Navigate to the C:\Downloads folder
  8. Enter the following command: MsiExec.exe /i RPDesktopSystemInstall.msi /qn
  9. Press Enter

After a few moments you should see the Polycom RealPresence Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:Polycom RealPresence Desktop
Vendor:Polycom, Inc.
Architecture:x86
Installer Type:MSI
Silent Install Switch:MsiExec.exe /i RPDesktopSystemInstall.msi /qn
Silent Uninstall Switch:MsiExec.exe /x RPDesktopSystemInstall.msi /qn
Repair Command:MsiExec.exe /fa RPDesktopSystemInstall.msi /qn
Download Link:https://www.poly.com/us/en/support/products/cloud-services-and-software/video-soft-clients/realpresence-desktop
PowerShell Script:https://silentinstallhq.com/polycom-realpresence-desktop-install-and-uninstall-powershell/
Detection Script:https://silentinstallhq.com/create-a-custom-detection-script-for-polycom-realpresence-desktop-powershell/

The information above provides a quick overview of the software title, vendor, silent install, and silent uninstall switches. The download links provided take you directly to the vendors website. Continue reading if you are interested in additional details and configurations.


Additional Configurations

Create a Polycom RealPresence Desktop Installation Log File

The Polycom RealPresence Desktop installers offer the option to generate a log file during installation to assist with troubleshooting should any problems arise. You can use the following command to create a verbose log file with details about the installation.

Polycom RealPresence Desktop Silent Install (EXE) with Logging

RealPresenceDesktop.exe /S /v"/qn /L*v %WINDIR%\Temp\RealPresenceDesktop-Install.log"

Polycom RealPresence Desktop Silent Install (MSI) with Logging

MsiExec.exe /i RPDesktopSystemInstall.msi /qn /L*v "%WINDIR%\Temp\RPDesktop-Install.log"

How to Uninstall Polycom RealPresence Desktop Silently

Check out the following posts for a scripted solution:

Polycom RealPresence Desktop Install and Uninstall (PowerShell)
Polycom RealPresence Desktop Silent Uninstall (PowerShell)
  1. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  2. Enter one of the following commands:

Polycom RealPresence Desktop Silent Uninstall (EXE)

RealPresenceDesktop.exe /S /x /v/qn

Polycom RealPresence Desktop Silent Uninstall (MSI)

MsiExec.exe /x RPDesktopSystemInstall.msi /qn

Always make sure to test everything in a development environment prior to implementing anything into production. The information in this article is provided “As Is” without warranty of any kind.

Recent Posts