8×8 Quality Management Screen Recorder Client Silent Install (How-To Guide)


8×8 Quality Management Screen Recorder Client software allows administrators of the system to record the agents’ desktop activity along with telephone conversations. After the call is completed, you can watch the video recording in the slide out panel. This article will serve as an informative guide and give you a clear understanding of how to perform a silent installation of the 8×8 Quality Management Screen Recorder Client from the command line using the MSI installer.

How to Install the 8×8 Quality Management Screen Recorder Client Silently

8×8 Quality Management Screen Recorder Client Silent Install (MSI)

  1. Navigate to: https://qm-screen-recorder.8×8.com/Windows/latest
  2. Download & Copy the ScreenRecorderSetup-x.y.z.msi to a folder created at (C:\Downloads)
  3. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  4. Navigate to the C:\Downloads folder
  5. Enter the following command: MsiExec.exe /i ScreenRecorderSetup-x.y.z.msi /qn
  6. Press Enter

After a few moments you will find 8×8 Quality Management entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:8×8 Quality Management Screen Recorder Client
Vendor:8×8 Inc.
Architecture:x86_x64
Installer Type:MSI
Silent Install Switch:MsiExec.exe /i ScreenRecorderSetup-x.y.z.msi /qn
Silent Uninstall Switch:MsiExec.exe /x ScreenRecorderSetup-x.y.z.msi /qn
Repair Command:MsiExec.exe /fa ScreenRecorderSetup-x.y.z.msi /qn
Download Link:https://qm-screen-recorder.8×8.com/Windows/latest
PowerShell Script:https://silentinstallhq.com/8×8-quality-management-screen-recorder-client-install-and-uninstall-powershell/
Detection Script:https://silentinstallhq.com/create-a-custom-detection-script-for-the-8×8-quality-management-screen-recorder-client-powershell/

The information above provides a quick overview of the software title, vendor, silent install, and silent uninstall switches. The download links provided take you directly to the vendors website. Continue reading if you are interested in additional details and configurations.


Additional Configurations

Create a 8×8 Quality Management Screen Recorder Installation Log File

The 8×8 Quality Management Screen Recorder Client installer offers the option to generate a log file during installation to assist with troubleshooting should any problems arise. You can use the following commands to create a verbose log file with details about the installation.

8×8 Quality Management Screen Recorder Client Silent Install (MSI) with Logging

MsiExec.exe /i ScreenRecorderSetup-x.y.z.msi /qn /L*v "%WINDIR%\Temp\8x8ScreenRecorder-Install.log"

How to Uninstall the 8×8 Quality Management Screen Recorder Client Silently

Check out the following posts for a scripted solution:

8×8 Quality Management Screen Recorder Client Install and Uninstall (PowerShell)
8×8 Quality Management Screen Recorder Client Silent Uninstall (PowerShell)
  1. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  2. Enter one of the following commands:
Version8×8 Quality Management Screen Recorder Client Silent Uninstall String
6.0.0MsiExec.exe /x {7368DDFE-3307-4700-A5AE-CAC56ED4D3FD} /qn

Always make sure to test everything in a development environment prior to implementing anything into production. The information in this article is provided “As Is” without warranty of any kind.

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