Polycom Companion Silent Install (How-To Guide)

The Polycom Companion enables you to update firmware and manage the Polycom EagleEye Mini USB camera, Poly Studio USB video bar, and Poly EagleEye Cube USB camera from a local PC. This article will serve as an informative guide and give you a clear understanding of how to perform a silent installation of the Polycom Companion from the command line using the EXE installer.

How to Install the Polycom Companion Silently

Polycom Companion Silent Install (EXE)

  1. Navigate to: https://www.poly.com/us/en/support/products/cloud-services-and-software/video-soft-clients/companion
  2. Select the Software Releases tab
  3. Download & Copy the PolycomCompanionSetup_x.y.z.exe to a folder created at (C:\Downloads)
  4. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  5. Navigate to the C:\Downloads folder
  6. Enter the following command: PolycomCompanionSetup_x.y.z.exe /install /quiet /norestart
  7. Press Enter

After a few moments you should see the Polycom Companion Desktop Shortcut appear. You will also find entries in the Installation Directory and Programs and Features in the Control Panel.

Software Title:Polycom Companion
Installer Type:EXE
Silent Install Switch:PolycomCompanionSetup_x.y.z.exe /install /quiet /norestart
Silent Uninstall Switch:PolycomCompanionSetup_x.y.z.exe /uninstall /quiet /norestart
Repair Command:PolycomCompanionSetup_x.y.z.exe /repair /quiet /norestart
Download Link:https://www.poly.com/us/en/support/products/cloud-services-and-software/video-soft-clients/companion
PowerShell Script:https://silentinstallhq.com/polycom-companion-install-and-uninstall-powershell/
Detection Script:https://silentinstallhq.com/create-a-custom-detection-script-for-polycom-companion-powershell/

The information above provides a quick overview of the software title, vendor, silent install, and silent uninstall switches. The download links provided take you directly to the vendors website. Continue reading if you are interested in additional details and configurations.

Additional Configurations

Create a Polycom Companion Installation Log File

The Polycom Companion installer offers the option to generate a log file during installation to assist with troubleshooting should any problems arise. You can use the following command to create a verbose log file with details about the installation.

Polycom Companion Silent Install (EXE) with Logging

PolycomCompanionSetup_x.y.z.exe /install /quiet /norestart /log "%WINDIR%\Temp\PolycomCompanion-Install.log"

How to Uninstall the Polycom Companion Silently

Check out the following posts for a scripted solution:

Polycom Companion Install and Uninstall (PowerShell)
Polycom Companion Silent Uninstall (PowerShell)
  1. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  2. Enter the following command:

Polycom Companion Silent Uninstall (EXE)

PolycomCompanionSetup_x.y.z.exe /uninstall /quiet /norestart

Always make sure to test everything in a development environment prior to implementing anything into production. The information in this article is provided “As Is” without warranty of any kind.

Jason Bergner

I am an accomplished Software Engineer at Patch My PC, leveraging more than 18 years of hands-on experience in Configuration Manager administration and application packaging. I am driven by a genuine passion for solving complex problems and consistently strive to discover innovative and effective solutions. Sharing my extensive knowledge of application deployments is a true joy for me, and I am honored to contribute to the community here at Silent Install HQ.

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