Jabra Direct Silent Install (How-To Guide)

Jabra Direct is a desktop software solution that offers complete integration of your softphone and headset connectivity via a user friendly interface. This article will serve as an informative guide and give you a clear understanding of how to perform a silent installation of Jabra Direct from the command line using the EXE installer.

How to Install Jabra Direct Silently

Jabra Direct Silent Install (EXE)

  1. Navigate to: https://jabraxpressonlineprdstor.blob.core.windows.net/jdo/JabraDirectSetup.exe
  2. Download the JabraDirectSetup.exe to a folder created at (C:\Downloads)
  3. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  4. Navigate to the C:\Downloads folder
  5. Enter the following command: JabraDirectSetup.exe /install /quiet /norestart
  6. Press Enter

After a few moments you should see the Jabra Direct entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:Jabra Direct
Vendor:GN Audio A/S
Installer Type:EXE
Silent Install Switch:JabraDirectSetup.exe /install /quiet /norestart
Silent Uninstall Switch:JabraDirectSetup.exe /uninstall /quiet /norestart
Repair Command:JabraDirectSetup.exe /repair /quiet /norestart
Download Link:Jabra Direct Download
PowerShell Script:Jabra Direct | PowerShell Script
Detection Script:Jabra Direct | Custom Detection Script

The information above provides a quick overview of the software title, vendor, silent install, and silent uninstall switches. The download links provided take you directly to the vendors website. Continue reading if you are interested in additional details and configurations.

Additional Configurations

Create a Jabra Direct Installation Log File

The Jabra Direct installer offers the option to generate a log file during installation to assist with troubleshooting should any problems arise. You can use the following commands to create a verbose log file with details about the installation.

Jabra Direct Silent Install (EXE) with Logging

JabraDirectSetup.exe /install /quiet /norestart /log "%WINDIR%\Temp\JabraDirect-Install.log"

Disable Jabra Direct Automatic Updates & Notifications

The following PowerShell script will update the existing Jabra Direct configuration file or create a new one if it doesn’t already exist.

## Stop Jabra Direct process if it is running
$jabraDirectProcess = Get-Process -Name "jabra-direct" -ErrorAction SilentlyContinue

if ($jabraDirectProcess -ne $null) {
    Write-Output "Stopping Jabra Direct process..."
    Stop-Process -Name "jabra-direct" -Force -ErrorAction SilentlyContinue
    Start-Sleep -Seconds 5  # Allow time for the process to terminate

## Get user profiles excluding special profiles and those under 'C:\Windows\ServiceProfiles'
$userProfiles = Get-WmiObject Win32_UserProfile |
    Where-Object {(!$_.Special) -and ($_.LocalPath -notlike 'C:\Windows\ServiceProfiles*')} |
    Select-Object -ExpandProperty LocalPath

foreach ($profile in $userProfiles) {
    $jsonPath = Join-Path $profile 'AppData\Roaming\Jabra Direct\jabradirectconfig.json'

    if (Test-Path $jsonPath) {
        Write-Output "Found the Jabra Direct config file, applying changes..."
        $config = Get-Content $jsonPath -Raw | ConvertFrom-Json

        ## Modify Jabra Direct Configuration Values to Disable Automatic Updates
        $config.FirmwareScheduleAllowAutomaticStart.value = $false
        $config.FirmwareScheduleAllowAutomaticStart.locked = $false

        ## Modify Jabra Direct Configuration Values to Disable Update Notifications
        $config.DirectShowNotification.value = $false
        $config.DirectShowNotification.locked = $false

        $config | ConvertTo-Json -Depth 3 | Set-Content $jsonPath -Encoding UTF8
        ((Get-Content $jsonPath) -join "`n") + "`n" | Set-Content -NoNewline $jsonPath
    } else {
        Write-Output "Did not find the Jabra Direct config file..."

        ## Define an array of Jabra Direct install paths
        $jabraDirectPaths = @(
            "C:\Program Files\Jabra\Direct*\jabra-direct.exe",
            "C:\Program Files (x86)\Jabra\Direct*\jabra-direct.exe"

        ## Check if Jabra Direct is installed
        $installed = $false
        foreach ($path in $jabraDirectPaths) {
            if (Test-Path $path) {
                $installed = $true

        if ($installed) {
            Write-Output "Jabra Direct is installed, creating a config file..."
            $jabraDirectDir = New-Item -Path "$profile\AppData\Roaming\Jabra Direct\" -ItemType Directory -Force

            $configModification = @{
                ## Modify Jabra Direct Configuration Values to Disable Automatic Updates
                FirmwareScheduleAllowAutomaticStart = @{
                    key = "FirmwareScheduleAllowAutomaticStart"
                    value = $false
                    locked = $false
                ## Modify Jabra Direct Configuration Values to Disable Update Notifications
                DirectShowNotification = @{
                    key = "DirectShowNotification"
                    value = $false
                    locked = $false

            $configModification | ConvertTo-Json -Depth 100 | Set-Content $jsonPath
        } else {
            Write-Output "Jabra Direct is not installed."

How to Uninstall Jabra Direct Silently

Check out the following posts for a scripted solution:

Jabra Direct Install and Uninstall (PowerShell)
Jabra Direct Silent Uninstall (PowerShell)
  1. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  2. Enter one of the following commands:

Jabra Direct Silent Uninstall (EXE)

JabraDirectSetup.exe /uninstall /quiet /norestart

Jabra Direct Silent Uninstall (EXE) with Logging

JabraDirectSetup.exe /uninstall /quiet /norestart /log "%WINDIR%\Temp\JabraDirect-Uninstall.log"

Always make sure to test everything in a development environment prior to implementing anything into production. The information in this article is provided “As Is” without warranty of any kind.

Jason Bergner

I am an accomplished Software Engineer at Patch My PC, leveraging more than 18 years of hands-on experience in Configuration Manager administration and application packaging. I am driven by a genuine passion for solving complex problems and consistently strive to discover innovative and effective solutions. Sharing my extensive knowledge of application deployments is a true joy for me, and I am honored to contribute to the community here at Silent Install HQ.

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