Dell Storage Manager Client 2020 Silent Install (How-To Guide)

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Dell Storage Manager allows an administrator to manage and monitor multiple Storage Centers and PS Series groups. This article will serve as an informative guide and give you a clear understanding of how to perform a silent installation of the Dell Storage Manager Client 2020 from the command line using both the EXE & MSI installers.

How to Install the Dell Storage Manager Client 2020 Silently

Dell Storage Manager Client 2020 Silent Install (EXE)

  1. Navigate to: https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=50r89
  2. Download the DellEMCStorageClientWindows-20.x.y.z.zip file to a folder created at (C:\Downloads)
  3. Extract the “Storage Manager Client 20.x.y.z.exe” from the zip file to C:\Downloads\DellStorageManager
  4. Navigate to: https://www.microsoft.com/en-us/download/details.aspx?id=30679
  5. Click the Download button
  6. Select the VSU_4\vcredist_x86.exe and click Next
  7. Download the vcredist_x86.exe to the C:\Downloads\DellStorageManager folder
  8. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  9. Navigate to the C:\Downloads\DellStorageManager folder
  10. Enter the following command: vcredist_x86.exe /install /quiet /norestart
  11. Press Enter
  12. Enter the following command to record a response file:
    • "Storage Manager Client 20.x.y.z.exe" -r -f1"C:\Downloads\DellStorageManager\setup.iss"
  13. Click Next on the Dell Storage Manager Client – Installation Wizard window
  14. Click Yes on “License Agreement” window
  15. Click Finish on the Installation Wizard Complete window
  16. You will now find the response file (setup.iss) in the “C:\Downloads\DellStorageManager” folder
  17. Uninstall the Dell Storage Manager Client

Note: As an alternative, you can copy the following Response File Example

  • Open Notepad or your favorite text editor
  • Enter the following lines:
[{16E931D7-6845-4A89-973A-42697935D71E}-DlgOrder]
Dlg0={16E931D7-6845-4A89-973A-42697935D71E}-SdWelcome-0
Count=3
Dlg1={16E931D7-6845-4A89-973A-42697935D71E}-SdLicenseRtf-0
Dlg2={16E931D7-6845-4A89-973A-42697935D71E}-SdFinish-0
[{16E931D7-6845-4A89-973A-42697935D71E}-SdWelcome-0]
Result=1
[{16E931D7-6845-4A89-973A-42697935D71E}-SdLicenseRtf-0]
Result=1
[{16E931D7-6845-4A89-973A-42697935D71E}-SdFinish-0]
Result=1
bOpt1=0
bOpt2=0
  • Save the file and name it: setup.iss
  • Copy the setup.iss to the “C:\Downloads\DellStorageManager” folder
  1. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  2. Navigate to the “C:\Downloads\DellStorageManager” folder
  3. Enter the following command:
    • "Storage Manager Client 20.x.y.z.exe" -s -f1".\setup.iss"
  4. Press Enter

After a few moments you should see the Dell Storage Manager Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:Dell Storage Manager Client 2020
Vendor:Dell EMC
Version:20.x
Architecture:x86
Installer Type:EXE
Silent Install Switch (Step 1)vcredist_x86.exe /install /quiet /norestart
Silent Install Switch (Step 2)"Storage Manager Client 20.x.y.z.exe" -s -f1".\setup.iss"
Silent Uninstall Switch (32-bit System)"%ProgramFiles%\InstallShield Installation Information\{16E931D7-6845-4A89-973A-42697935D71E}\setup.exe" -s -f1".\uninstall.iss"
Silent Uninstall Switch (64-bit System)"%ProgramFiles(x86)%\InstallShield Installation Information\{16E931D7-6845-4A89-973A-42697935D71E}\setup.exe" -s -f1".\uninstall.iss"
Download Link:https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=50r89
PowerShell Script:https://silentinstallhq.com/dell-storage-manager-client-install-and-uninstall-powershell/

Dell Storage Manager Client 2020 Silent Install (MSI)

  1. Navigate to: https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=50r89
  2. Download the DellEMCStorageClientWindows-20.x.y.z.zip file to a folder created at (C:\Downloads)
  3. Extract the “Storage Manager Client 20.x.y.z.exe” from the zip file to C:\Downloads
  4. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  5. Navigate to the C:\Downloads folder
  6. Enter the following command to extract the MSI:
    • "Storage Manager Client 20.x.y.z.exe" /S /x /b"C:\Downloads\DellStorageManager" /v"/qn"
  7. Navigate to: https://www.microsoft.com/en-us/download/details.aspx?id=30679
  8. Click the Download button
  9. Select the VSU_4\vcredist_x86.exe and click Next
  10. Download the vcredist_x86.exe to the C:\Downloads\DellStorageManager folder
  11. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  12. Navigate to the C:\Downloads\DellStorageManager folder
  13. Enter the following command: vcredist_x86.exe /install /quiet /norestart
  14. Press Enter
  15. Enter the following command: MsiExec.exe /i "Dell Storage Manager Client.msi" ALLUSERS=1 /qn
  16. Press Enter

After a few moments you should see the Dell Storage Manager Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:Dell Storage Manager Client 2020
Vendor:Dell EMC
Version:20.x
Architecture:x86
Installer Type:MSI
Silent Install Switch (Step 1)vcredist_x86.exe /install /quiet /norestart
Silent Install Switch (Step 2)MsiExec.exe /i "Dell Storage Manager Client.msi" ALLUSERS=1 /qn
Silent Uninstall Switch:MsiExec.exe /x {16E931D7-6845-4A89-973A-42697935D71E} /qn
Repair Command:MsiExec.exe /fa {16E931D7-6845-4A89-973A-42697935D71E} /qn
Download Link:https://www.dell.com/support/home/en-us/drivers/driversdetails?driverid=50r89
PowerShell Script:https://silentinstallhq.com/dell-storage-manager-client-install-and-uninstall-powershell/

The information above provides a quick overview of the software title, vendor, silent install, and silent uninstall switches. The download links provided take you directly to the vendors website. Continue reading if you are interested in additional details and configurations.

Additional Configurations

Create an Installation Log File

The Dell Storage Manager Client installers offer the option to generate a log file during installation to assist with troubleshooting should any problems arise. You can use the following commands to create a log file with details about the installation.

Dell Storage Manager Client Silent Install with Logging (EXE)

vcredist_x86.exe /install /quiet /norestart /log "C:\Windows\Temp\VCRedx86-Install.log"
"Storage Manager Client 20.x.y.z.exe" -s -f1".\setup.iss" -f2"C:\Windows\Temp\DellStorageManager-Install.log"

Dell Storage Manager Client Silent Install with Logging (MSI)

vcredist_x86.exe /install /quiet /norestart /log "%WINDIR%\Temp\VCRedx86-Install.log"
MsiExec.exe /i "Dell Storage Manager Client.msi" ALLUSERS=1 /qn /L*v "%WINDIR%\Temp\DellStorageManager-Install.log"

How to Uninstall Dell Storage Manager Client Silently

Check out the Dell Storage Manager Client Install and Uninstall (PowerShell) post for a scripted solution.

Dell Storage Manager Client 2020 Silent Uninstall (EXE)

  • Open Notepad or your favorite text editor
  • Enter the following lines:
[{16E931D7-6845-4A89-973A-42697935D71E}-DlgOrder]
Dlg0={16E931D7-6845-4A89-973A-42697935D71E}-SdWelcomeMaint-0
Count=3
Dlg1={16E931D7-6845-4A89-973A-42697935D71E}-MessageBox-0
Dlg2={16E931D7-6845-4A89-973A-42697935D71E}-SdFinish-0
[{16E931D7-6845-4A89-973A-42697935D71E}-SdWelcomeMaint-0]
Result=303
[{16E931D7-6845-4A89-973A-42697935D71E}-MessageBox-0]
Result=6
[{16E931D7-6845-4A89-973A-42697935D71E}-SdFinish-0]
Result=1
bOpt1=0
bOpt2=0
  • Save the file to the “C:\Downloads\DellStorageManager” folder and name it: uninstall.iss
  • Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  • Navigate to the “C:\Downloads\DellStorageManager” folder
  • Enter one of the following commands:

Dell Storage Manager Client 2020 Silent Uninstall (EXE) on 32-bit System

"%ProgramFiles%\InstallShield Installation Information\{16E931D7-6845-4A89-973A-42697935D71E}\setup.exe" -s -f1"C:\Downloads\DellStorageManager\uninstall.iss"

Dell Storage Manager Client 2020 Silent Uninstall (EXE) on 64-bit System

"%ProgramFiles(x86)%\InstallShield Installation Information\{16E931D7-6845-4A89-973A-42697935D71E}\setup.exe" -s -f1"C:\Downloads\DellStorageManager\uninstall.iss"

Dell Storage Manager Client 2020 Silent Uninstall (MSI)

  • Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  • Enter the following command:

Dell Storage Manager Client 2020 Silent Uninstall (MSI)

MsiExec.exe /x {16E931D7-6845-4A89-973A-42697935D71E} /qn

Always make sure to test everything in a development environment prior to implementing anything into production. The information in this article is provided “As Is” without warranty of any kind.