ConnectWise Manage is a powerful professional services automation (PSA) software designed to help managed service providers (MSP) improve efficiencies, enhance the customer experience, and increase revenue. This article will serve as an informative guide and give you a clear understanding of how to perform a silent installation of the ConnectWise Manage Client from the command line using the MSI installer.
How to Install the ConnectWise Manage Client Silently
ConnectWise Manage Client Silent Install (MSI)
- Navigate to: https://cw-www.s3.amazonaws.com/install/2020.3.1/ConnectWise-Manage-Internet-Client.msi
- Download the ConnectWise-Manage-Internet-Client.msi to a folder created at (C:\Downloads)
- Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
- Navigate to the C:\Downloads folder
- Enter the following command: MsiExec.exe /i ConnectWise-Manage-Internet-Client.msi /qn
- Press Enter
After a few moments you should see the ConnectWise Manage Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.
| Software Title: | ConnectWise Manage Client |
| Vendor: | ConnectWise |
| Architecture: | x86 |
| Installer Type: | MSI |
| Silent Install Switch: | MsiExec.exe /i ConnectWise-Manage-Internet-Client.msi /qn |
| Silent Uninstall Switch: | MsiExec.exe /x ConnectWise-Manage-Internet-Client.msi /qn |
| Repair Command: | MsiExec.exe /fa ConnectWise-Manage-Internet-Client.msi /qn |
| Download Link: | https://cw-www.s3.amazonaws.com/install/2020.3.1/ConnectWise-Manage-Internet-Client.msi |
| PowerShell Script: | https://silentinstallhq.com/connectwise-manage-client-install-and-uninstall-powershell/ |
The information above provides a quick overview of the software title, vendor, silent install, and silent uninstall switches. The download links provided take you directly to the vendors website. Continue reading if you are interested in additional details and configurations.
Additional Configurations
Create a ConnectWise Manage Client Installation Log File
The ConnectWise Manage Client installer offers the option to generate a log file during installation to assist with troubleshooting should any problems arise. You can use the following commands to create a verbose log file with details about the installation.
ConnectWise Manage Client Silent Install with Logging (MSI)
MsiExec.exe /i ConnectWise-Manage-Internet-Client.msi /qn /L*v "%WINDIR%\Temp\ConnectWiseManage-Install.log" |
How to Uninstall the ConnectWise Manage Client Silently
Check out the ConnectWise Manage Client Install and Uninstall (PowerShell) post for a scripted solution.
- Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
- Enter one of the following commands:
| Version | ConnectWise Manage Client Silent Uninstall String |
20.3.1 | MsiExec.exe /x {3EFDAA10-2268-485C-ACDD-5C6618C9B835} /qn |
19.5.3 | MsiExec.exe /x {D1C3966A-349B-4AFC-A9B1-23DA1960B194} /qn |
17.3.4 | MsiExec.exe /x {FC084C03-9020-4E8C-A50F-30F890CB6C2D} /qn |
Always make sure to test everything in a development environment prior to implementing anything into production. The information in this article is provided “As Is” without warranty of any kind.