8×8 Work Silent Install (How-To Guide)

8×8 Work for Desktop is a communications application with voice, video, chat, and web conferencing. This article will serve as an informative guide and give you a clear understanding of how to perform a silent installation of 8×8 Work from the command line using both the EXE & MSI installers.

How to Install 8×8 Work Silently

8×8 Work Silent Install (EXE)

  1. Navigate to: https://support.8×8.com/cloud-phone-service/voice/work-desktop/download-8×8-work-for-desktop
  2. Download the work-64-exe-vx.y.z.exe to a folder created at (C:\Downloads)
  3. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  4. Navigate to the C:\Downloads folder
  5. Enter the following command: work-64-exe-vx.y.z.exe -s
  6. Press Enter

After a few moments you should see the 8×8 Work Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:8×8 Work
Vendor:8×8 Inc.
Architecture:x64
Installer Type:EXE
Silent Install Switch:work-64-exe-vx.y.z.exe -s
Silent Uninstall Switch:"%LocalAppData%\8x8-Work\Update.exe" --uninstall -s
Download Link:https://support.8×8.com/cloud-phone-service/voice/work-desktop/download-8×8-work-for-desktop
PowerShell Script:https://silentinstallhq.com/8×8-work-install-and-uninstall-powershell/
Detection Script:https://silentinstallhq.com/create-a-custom-detection-script-for-8×8-work-powershell/

8×8 Work Silent Install (MSI)

  1. Navigate to: https://support.8×8.com/cloud-phone-service/voice/work-desktop/download-8×8-work-for-desktop
  2. Download the work-64-msi-vx.y.z.msi to a folder created at (C:\Downloads)
  3. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  4. Navigate to the C:\Downloads folder
  5. Enter the following command: MsiExec.exe /i work-64-msi-vx.y.z.msi /qn
  6. Press Enter

After a few moments you should see the 8×8 Work Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:8×8 Work
Vendor:8×8 Inc.
Architecture:x64
Installer Type:MSI
Silent Install Switch:MsiExec.exe /i work-64-msi-vx.y.z.msi /qn
Silent Uninstall Switch:MsiExec.exe /x work-64-msi-vx.y.z.msi /qn
Repair Command:MsiExec.exe /fa work-64-msi-vx.y.z.msi /qn
Download Link:https://support.8×8.com/cloud-phone-service/voice/work-desktop/download-8×8-work-for-desktop
PowerShell Script:https://silentinstallhq.com/8×8-work-install-and-uninstall-powershell/
Detection Script:https://silentinstallhq.com/create-a-custom-detection-script-for-8×8-work-powershell/

The information above provides a quick overview of the software title, vendor, silent install, and silent uninstall switches. The download links provided take you directly to the vendors website. Continue reading if you are interested in additional details and configurations.


Additional Configurations

Create a 8×8 Work Installation Log File

The 8×8 Work MSI installer offers the option to generate a log file during installation to assist with troubleshooting should any problems arise. You can use the following commands to create a verbose log file with details about the installation.

8×8 Work Silent Install (MSI) with Logging

MsiExec.exe /i work-64-msi-vx.y.z.msi /qn /L*v "%WINDIR%\Temp\8x8Work-Install.log"

Do Not Allow 8×8 Work Log Collection

8×8 Work Silent Install (MSI) with No Log Collection

MsiExec.exe /i work-64-msi-vx.y.z.msi ALLOW_LOGS=0 /qn

Do Not Allow 8×8 Work Feedback Collection

8×8 Work Silent Install (MSI) with No Feedback Collection

MsiExec.exe /i work-64-msi-vx.y.z.msi ALLOW_FEEDBACK=0 /qn

Do Not Allow 8×8 Work Telemetry Collection

8×8 Work Silent Install (MSI) with No Telemetry Collection

MsiExec.exe /i work-64-msi-vx.y.z.msi ALLOW_TELEMETRY=0 /qn

How to Uninstall 8×8 Work Silently

Check out the following posts for a scripted solution:

8×8 Work Install and Uninstall (PowerShell)
8×8 Work Silent Uninstall (PowerShell)
  1. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  2. Enter one of the following commands:

8×8 Work Silent Uninstall (EXE)

"%LocalAppData%\8x8-Work\Update.exe" --uninstall -s

8×8 Work Silent Uninstall (MSI)

MsiExec.exe /x work-64-msi-vx.y.z.msi /qn

Always make sure to test everything in a development environment prior to implementing anything into production. The information in this article is provided “As Is” without warranty of any kind.

Jason Bergner

I am an accomplished Software Engineer at Patch My PC, leveraging more than 18 years of hands-on experience in Configuration Manager administration and application packaging. I am driven by a genuine passion for solving complex problems and consistently strive to discover innovative and effective solutions. Sharing my extensive knowledge of application deployments is a true joy for me, and I am honored to contribute to the community here at Silent Install HQ.

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