3CX Desktop App Silent Install (How-To Guide)

The 3CX Desktop App is part of the 3CX software, a unified communications platform that enables voice and video calls, web conferences, and other collaboration tools within organizations. It serves as a centralized desktop application for users to manage various communication channels, including VoIP calling, video conferencing, and instant messaging. This article will serve as an informative guide and give you a clear understanding of how to perform a silent installation of the 3CX Desktop App from the command line using the MSI installer.

How to Install the 3CX Desktop App Silently

3CX Desktop App Silent Install (MSI)

  1. Navigate to: https://1243.3cx.cloud/webclient/api/app/windows
  2. Download the 3CXDesktopApp-x.y.z.msi to a folder created at (C:\Downloads)
  3. Download & Install InstEd or your favorite MSI Editor
  4. Right-Click on the 3CXDesktopApp-x.y.z.msi and select InstEd It!
  5. Select Transform-> New Transform
  6. Name the file 3CXDesktopApp.mst and Save it to C:\Downloads
  7. Under the Property Table, change the ALLUSERS property to 1
  8. Under the InstallExecuteSequence Table, Right-Click the LaunchApplication Action & select Delete Row
  9. Go to File-> Save-> Click OK
  10. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  11. Navigate to the C:\Downloads folder
  12. Enter the following command:
MsiExec.exe /i 3CXDesktopApp-x.y.z.msi TRANSFORMS=3CXDesktopApp.mst /qn

After a few moments you should see the 3CX Desktop App Desktop Shortcut appear. You will also find entries in the Start Menu, Installation Directory, and Programs and Features in the Control Panel.

Software Title:3CX Desktop App
Vendor:3CX Ltd.
Architecture:x86_x64
Installer Type:MSI
Silent Install Switch:MsiExec.exe /i 3CXDesktopApp-x.y.z.msi TRANSFORMS=3CXDesktopApp.mst /qn
Silent Uninstall Switch:MsiExec.exe /x 3CXDesktopApp-x.y.z.msi /qn
Repair Command:MsiExec.exe /fa 3CXDesktopApp-x.y.z.msi /qn
Download Link:3CX Desktop App Download
PowerShell Script:3CX Desktop App | PowerShell Script
Detection Script:3CX Desktop App | Custom Detection Script

The information above provides a quick overview of the software title, vendor, silent install, and silent uninstall switches. The download links provided take you directly to the vendors website. Continue reading if you are interested in additional details and configurations.


Additional Configurations

Create a 3CX Desktop App Installation Log File

The 3CX Desktop App installer offers the option to generate a log file during installation to assist with troubleshooting should any problems arise. You can use the following commands to create a verbose log file with details about the installation.

3CX Desktop App Silent Install (MSI) with Logging

MsiExec.exe /i 3CXDesktopApp-x.y.z.msi TRANSFORMS=3CXDesktopApp.mst /qn /L*v "%WINDIR%\Temp\3CXDesktopApp-Install.log"

How to Uninstall the 3CX Desktop App Silently

Check out the following posts for a scripted solution:

3CX Desktop App Install and Uninstall (PowerShell)
3CX Desktop App Silent Uninstall (PowerShell)
  1. Open an Elevated Command Prompt by Right-Clicking on Command Prompt and select Run as Administrator
  2. Enter one of the following commands:
Version3CX Desktop App Silent Uninstall String
18.13.959.0MsiExec.exe /x {EC180AF5-5878-4DF9-80B5-2E85A6472400} /qn
18.12.425.0MsiExec.exe /x {77DE5C80-1E23-4C1A-B78C-29BFF0BAAFB4} /qn

Always make sure to test everything in a development environment prior to implementing anything into production. The information in this article is provided “As Is” without warranty of any kind.